Athens Airport Lost and Found
Have you lost your baggage or personal items inside El. Venizelos Airport? Are you wondering what steps to take to retrieve them if someone has turned them in? Check out this handy guide on how to get back your belongings if lost within the ATH Airport premises.
Lost and Found Within the ATH Terminals
Passengers who have lost their belongings within the two terminals of Athens Airport have two options available. They can either contact the Lost Property Office located in the Main Terminal or use the Deliverback service for a fee.
Athens Airport Lost and Found Office
Athens International Airport features a Lost Property Office that handles all the inquiries and needs of passengers who have lost personal items within the terminals, either the Main Terminal or the Satellite Building. The office is operated by the Hellenic Police and can be found at the Arrivals level of the Main Terminal, opposite Exit 3. Thus, if you are landing or departing from the Satellite Terminal, you’ll need to walk to the Main Terminal to search for your belongings. Fortunately, the two terminals lie close to each other, within walking distance, connected via an underground passageway equipped with moving walkways.
The Lost and Found Office at Athens Airport is open around the clock, offering assistance to travelers regardless of the time of day or the day of the year. If you wish to contact it, here are the details:
- Phone Number: (+30) 210 3530515
- Email: policelost@athensairport.gr
The Deliverback Service
Have you lost something at Athens Airport and want to retrieve it with minimal hassle? Have you already left the airport before realizing your belongings were missing? If you don’t mind the extra cost, you can use the Deliverback service to have your items conveniently and stress-free retrieved and delivered to your home.
The procedure is simple enough. You’ll have to fill out a request form describing the lost item and stating where exactly and when you lost it. Additionally, you’ll have to provide your contact details and proceed with the payment. The payment fees vary depending on the item category. Overall, you should expect to pay around 15/€/17,60$ (plus the shipping cost). As soon as the company’s staff locates your belongings, they’ll have them delivered to your door.
You can contact the Deliverback company for more information at airport@deliverback.com.
Our Tip: You can’t use the service if the lost item is on the list of restricted items.
Lost and Found Items Onboard
Lost and found items inside the planes aren’t within the airport’s responsibility. Therefore, if you forget something inside the plane, you should contact your airline and address the lost and found service. All the airlines present at Athens Airport offer services to help passengers retrieve forgotten items left onboard.
Lost or Damaged Luggage at the Baggage Claim Area
If you don’t find your luggage on the baggage belts at ATH Airport, or if you’ve retrieved the wrong bag, you should contact your airline. Have you collected your luggage at the baggage claim area and noticed it is damaged? Once again, the airline that operated your flight is responsible for any potential compensation.
FAQs
How do I contact the Lost and Found at Athens Airport?
The Hellenic Police operate the Athens airport Lost and Found Office, located at the Arrivals area of the Main Terminal. The office runs around the clock. Passengers can contact it by calling (+30) 210-3530515.
What is the phone number for Aegean Lost and Found in Athens?
Have you forgotten your belongings on the plane? Have you not found your luggage at the baggage reclaim area or noticed that it is damaged? If your flight was operated by Aegean Airlines, you should call the company’s Lost and Found Service at (+ 30) 210 3530546.